Privacy Policy

Privacy Policy

Frequency Healing is committed to protecting your privacy, and we take extra care with your personal information. This policy will help you understand how we use and protect your data. If you have any questions, please feel free to contact us at support@frequencyhealing.in

  1. Introduction

Frequency Healing is committed to respecting the privacy rights of users of any related Apps and websites by Frequency Healing and on/in which this Privacy Policy is posted or referenced (collectively, the “Services”). We created this Privacy Policy (“Privacy Policy”) to give you confidence as you use the Services and to demonstrate our commitment to the protection of privacy. This Privacy Policy is applicable to all Services offered by Frequency Healing and is in compliance with applicable Indian data privacy laws.

BY USING THE SERVICES, YOU AGREE TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY, AND YOU HEREBY CONSENT TO THE COLLECTION, USE, AND SHARING OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU CANNOT USE THE SERVICES. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORIZED BY SUCH INDIVIDUAL OR ENTITY TO ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF.

  1. Information We Collect

2.1 Personal Information Generally

Some of the Services require us to learn more about you so that we can best meet your needs. When you access the Services, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you (“Personal Information”). Personal Information includes (but is not limited to) the following categories of information: (1) contact data (such as your mobile number, email address, and other contact phone numbers); (2) demographic data (such as your gender, your date of birth, and your PIN/Postal code); (3) health-related data you choose to share with us; and (4) other identifying information, such as Emergency Contact Name and their Phone number, unique identifiers such as passwords, and Personal Information in emails or letters that you send to us. You may still access and use some of the Services if you choose not to provide us with any Personal Information, but features of the Services that require your Personal Information will not be accessible to you.

2.2 Traffic Data

We also may automatically collect certain data when you use the Services, such as (1) IP address; (2) domain server; (3) type of device(s) used to access the Services; (4) web browser(s) used to access the Services; (5) referring webpage or other sources through which you accessed the Services; (6) geolocation information; and (7) other statistics and information associated with the interaction between your browser or device and the Services (collectively “Traffic Data”). Depending on applicable law, some Traffic Data may be Personal Information.

  1. How We Collect Information

We collect information (including Personal Information and Traffic Data) when you use and interact with the Services, and in some cases from third-party sources. Such means of collection include:

3.1 When you use the Services’ interactive tools and services; 3.2 When you voluntarily provide information in free-form text boxes through the Services; 3.3 If you download and install the application we make available, we may receive and collect information transmitted from your computing device; 3.4 If you install our mobile application, we may receive information about your location and a mobile device; 3.5 Website/App analytics services; 3.6 When you use the “Contact Us” function on the Website/App or otherwise contact us; 3.7 When you contact us through one of our advertisements on platforms such as Facebook, LinkedIn, Instagram, Google, and Quora.

  1. Use of Information

We use information, including Personal Information, to provide the Services and to help improve the Services, develop new services, or advertise. Such use may include:

  • Providing you with the services and information you request;
  • Responding to correspondence that we receive from you;
  • Contacting you when necessary or requested;
  • Performing business analyses or for other internal purposes to support, improve or enhance our business and the Services;
  • Customizing or tailoring your experience of the Services;
  • Sending you information about Frequency Healing or our Services;
  • Using statistical information that we collect in any way permitted by law;
  • Fulfilling our legally required obligations, such as preventing, detecting, and investigating security incidents and potentially illegal or prohibited activities.
  1. Disclosure of Information

In certain circumstances, we may disclose certain information that we collect from you:

  • We may share your Personal Information with third-party service providers who help us provide the Services.
  • We may share Traffic Data with our partners who perform operational services such as hosting, data storage, and analytics.
  • We may disclose your Personal Information if required by Indian law or if we believe such disclosure is necessary to protect our rights, prevent fraud, or comply with legal obligations.
  1. Data Storage, Transfer, and Security
  • Your data is stored within India, in compliance with Indian data protection laws. If data is transferred outside India, it will be done in accordance with applicable regulations.
  • We store and process your information on cloud servers (Amazon Web Services). While we follow industry standards to protect your data, we cannot guarantee complete security.
  • If we become aware of a potential data breach, we will notify you as appropriate.
  1. User Rights

Users have the right to:

  • Access their personal data;
  • Request corrections or updates;
  • Withdraw consent to data processing;
  • Request data deletion;
  • Nominate a representative in case of incapacity.
  1. Updates and Changes to Privacy Policy

The effective date of this Privacy Policy is set forth at the top of this webpage. We will notify you of any material changes by posting a notice on this page. Your continued use of the Services after the effective date constitutes your acceptance of the amended Privacy Policy.

  1. Contact

For any questions, concerns, or feedback about this Privacy Policy, please contact us at support@frequencyhealing.in.